Return & Refund Policy
Shipping Policy
When Wildlife Masterpieces (W-M) receives an order, it is typically packaged and shipped within 1-3 business days using UPS, Fedex, and US Postal Services. Domestically, depending on where you live, orders should arrive between 3 to 7 business days, depending on weather, flights, and road conditions.
Delivery schedules could vary even more for International destinations. There are 195 countries in the world, and deliveries to Europe, South America, the Far East, New Zealand and Australia, including Mexico and Canada are usually more stable. While delivery schedules to other more remote countries can be very unreliable.
FREE shipping is offered by (W-M) in the U.S. and Canada on all orders over $400. For orders less than $400, (W-M) requires a flat fee of $25.00, no matter the item's size or destination. In some cases, a tariff is charged between countries. Rush service is not available, although as a friendly gesture (W-M) will do its utmost to accommodate such requests.
Return & Exchange Policy
(A returned item in good condition gives (W-M) the opportunity for a resale)
Buyers may return their purchased item(s) for a FULL refund if the return is initiated within 30 calendar days after the date of purchase as shown on Buyer's receipt. No return is possible without a valid receipt. Buyer is responsible for all return costs, including professional packaging by UPS or Fedex to ensure protection against intransit damage.